Healthcare facilities benefit from our medical transcription service with lower operation costs and advanced technologies. The medical transcription ourtsourcing services we offer include the following features:
HL-7 interface for HIS Free electronic signature Web application for report access HIPAA compliance Guaranteed turnaround time Experienced transcriptionistsDictation Capture and Healthheld Devices back to top
Atpdocs medical transcription outsourcing services use the advantages of the ETranscribe Voice dictation system for dictation capture.
Toll Free Phone Number for Dictation
To give dictations, physicians only need to dial an 800 toll free number to access the Atpdocs dictation server. They then follow the prompted instructions and dictate to the Voice system.
Multiple Dictation Devices
Atpdocs dictation input devices include a touchtone phone, a dictation station with or without barcode reader, a dictation station with a hands free microphone, and handheld dictation devices, such as digital recorders, the pocker PC; and PC direct dictation.
Handheld Dictation Devices
The Atpdocs dictation system can be integrated with multiple handheld dictation devices. Physicians needing mobility during dictation can chose handheld dictation devices, such as digital recorder or Pocket PC, which run on Microsoft Windows CE. The voice recorded on the handheld devices can be uploaded to the dictation server by docking them on the docking station.
Dictation Statistic Information
Atpdocs provided web-enabled applications for client's management staff to access all dictation information by facility, department, or individual user. The statistical information from the Atpdocs system helps our client and user to improve the efficiency of their work.
Atpdocs provides one of the most technically advanced transcription platforms for its outsourcing transcription services. The set up of the server is based on a Microsoft 2000 operating system and a Microsoft SQL 2000 database. For the client site Microsoft Windows 95/98/2000, Microsoft Windows ME, Microsoft Windows XP, and Microsoft NT workstations are all applicable.
Voice File Encryption and Downloading
After physicians give their dictation, our in-house and remote transcriptionists download the voice files from our dictation servers to their local workstations. The voice files are encrypted during the transmission to ensure data security.
HL7 Interface, physician and patient ADT information
To ensure the quality and reliablity of our transcription the Atpdocs system provides an HL7 interface for downloading physician and patient ADT information from the client's healthcare information system. Physician and patient ADT information will be updated and passed to all related transcriptionists whenever they logon to the server.
Work Types and Templates
The Atpdocs transcription system can store the pre-defined work types and associated templates for standard report formats and efficient transcription work. All physician and patient information from the client's HIS will be automatically filled into the associated fields for the reports. The report templates can be created based on clients's specific requirments to include not only the organization's information, but also banner, logo and bar code information.
Quality Assurance and Turnaround Time
The Atpdocs provides as on screen QA module for our QA staff, The communication between transcriptionists and QA staff is rquired for every flagged report, which needs to be checked, with our experienced transcriptionists and QA staff, plus our sophisticated program, turnaround time can be guaranteed based on the priority level of the reports.
Document Distribution back to top
To satisfy the growing need for sophisticated document distribution at client sites, the Atpdocs system provides the most comprehensive document distribution methods. The Atpdocs system has standard and advanced document distribution services for our clients. ETranscribe Manager handles most hard copy delivery and soft copy on the server as the standard document distribution method. As an advanced option, it distributes documents to physicians with web enabled, user-friendly, multi functional applications. Atpdocs provides servers for our outsourcing service clients, for both standard and advanced document distribution.
Batch printing
One of the basic distribution methods is batch printing patient reports at the client site. The Atpdocs system provides a batch printing for any of the networked printers at our client's site. The printing function can be configured to print preliminary reports or signed reports. The printing work can be distributed to networked printers based on work type, physician, patient, transcriptionist, device, and so on. The number of copies needed can also be configured on the screen, with titles for each different copy, or with different colors for each different copy. All batch printed reports can be stored in three different layers based on the criteria selected from the configuration screen. The batch printing process can be scheduled in one or more specifc time frames.
Batch Faxing
Another basic distribution method is batch faxing. With built-in fax capablity, the Atpdocs system provides automatic batch faxing for reports the need to be faxed to physicians offices. The fax will try three times if there are any blocks on other side's machine, i.e, the line is busy, the machine is out of paper, or the fax machine is turned off. The system will log all successful and unsuccessful transmissions for operational information management.
Batch Emailing
Atpdocs programmers have considered the increasing need for email distribution. Our system has the capability to batch email patient reports to different recipients. Designed like the function of batch faxing, the system will log all successful and unsuccessful transmissions for operational information management.
Batch uploading to HIS
The system provides a batch uploading function to HIS through HL7 interface. The documents can be uploaded as preliminary reports or final authenticated reports; depending on our client's policy and procedures for document authentication. The uploading process can be scheduled and automated.
Web Distribution
Using web applications to delivery patient reports for review, editing, signature and printing is now reality for the client. The advantages of web distribution are obvious: it distributes the documents to the physicians desktops; it is a thin client software; it is a web application with user friendly graphic interfaces which minimize training for users; it can be on intranet or internet, if it is running on Internet, physicians can access the document in any place at any time; it can be very secure when running with SSL from VeriSign. Electronic Signature and Charting back to top
The Atpdocs web distribution system goes far beyond just being a document delivery programe. It is a computerized patient record management system. We provide electronic signature, electronic charting, and even electronic referral modules to meet our clients growing need for computerized patient record management. One of the major purposes for physicians to access the transcribed patient reports is so they can review and authenticate the report for patient care information. It is designed to meet this basic requirement and provides physicians with tools to review, edit, and sign their reports. After authentication all patient reports will be available for the ultimate purpose of improving the quality of healthcare.
Regular Signature
When physicians login with their user ID and password, they are able to access all of their dictated reports. The system will tell the physicians how many reports are waiting for review and signature, and how many are still on the way to process. Physician can easily browse their dictated reports to review, edit and sign. For regular signature, one authorized signature is enough for the report authentication.
Co-Signature
In the teaching environment, co-signature is required for resident and attending physicians. The Atpdocs system provides co-sign capability for this and other situations where two signatures are required for the patient report authentication. In co-sign mode, attending physician will get the report with "co-sign" label after a resident or nurse has signed the report.
Proxy Signature
In many situations, dicatating physicians are not availabele to sign a patient report within a specific time frame. If the healthcare organization has a place for proxy signature, other authorized people can sign the report with his or her ID and name to indicate this is proxy signature.
Electronic Chart
It also provides the charting function that builds up an electronic patient record folder for a specific patient. All information regarding this patient will be store in one place. The chart can be easily accessed by patient name, medical report number or other index indicators.
Management of Statistical Reports back to top
Healthcare organizations selecting Atpdocs transcription outsourcing services not only get transcribed reports for the office and physicians, but also get series management statistics to verify the services they get from Atpdocs. With these statistics, they can improve control and management when creating patient medical reports.
Built-in Report Writer
The Atpdocs system has built-in report writers in its applications. Clients can setup the criteria for the report they need in terms of items, departments or physicians involved, and set specific time frames. They can run the statistics based on these criteria for their daily, weekly, monthly, or yearly reports. An on-screen report printing function is available. All reports can be exported to Microsoft Excel for further data analyzing and graphic processing.
Categories of Statistic Reports
Many categories of statistic have been designed in the Atpdocs system. For clients reports from dictation may be more important than other categories. By using the Atpdocs system, our client can get real time reports, listing the number of dictations that have been dictated and the number that are still pending in the system. They can also know the amount of time each department or individual dictator spends on dictation on a daily, weekly, or monthly basis. Many of our clients use this information to improve the efficiency of the physicians dictations and to reduce the costs of dictation and transcription. For document statistics, our clients can always verify turnaround time based on work type, physicians, or other criteria. Clients can verify the information of transcribed documents by volume for a specific number of reports or a specific number of lines in a certain time frame. In general, the Atpdocs system provides comprehensive management statistical reports for our outsourcing service clients.
Audit Trail for Patient Information Security back to top
For any healthcare organization, the security of patient data is critical and required by HIPAA. Atpdocs is very proud of it HIPAA compliant security mechanism. We build up user IDs, passwords, and six different levels of patient information and data access. We can flag all confidential reports and employee medical reports. We can also track all accessing of voice files, documents, and other information transactions.
Audit Trail
Atpdocs audit trails are available for our client's system administrator, director, or other authorized security officer. The audit trails can tell what was done on a file or the database, who did it, and when and where it was done. To search the audit trails, you can base the information on user or on the patient. For example, by inputting the user ID, you can search all accessing activities for this specific user. By inputting the patient medical record number or name, you can search the way in which all users have accessed this patient information.
Patient Information Security
Atpdocs has paid special attention to patient information security since the beginning of our system's design. For years, we continue to follow the development of HIPAA regulations and implement security meassures and mechanisms in our system. For more information, please visit Atpdocs system security features in our HIPAA section.
Career Opportunities back to top
Atpdocs is a vital player in the Medical Transcription Industry. It was formed for the purpose of developing digital dictation systems, transcription systems, and medical transcription outsourcing services. Our goal is to offer our employees user friendly, Internet enabled software, increasing productivity and efficiency. We are currently looking for Medical Transcriptionists who have at least 5 years experience, preferably in acute care.
We offer Our Medical Transcriptionists:
Flexibility Advancement Opportunities Personal attention 24 hour support Full-time and part-time employment Excellent CompensationFor more information on becoming a part of the Atpdocs team, please contact our HR Manager at HR@atpdocs.com